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Patient Center

To begin your telemedicine video appointment, please print and complete this form, and then click on your provider below:

Dr. Heidi Arbona

Dr. Tammy Chan

Stephanie Beier-Phillips, CNP

Jodi Bender, D.O.

Please view our informational videos:

Schedule an Appointment

To schedule an appointment:

1. Call 614-865-7600 or
2. Use the contact form to the right.

Please leave the following information:

1. Patient’s full name with spelling
2. Date of birth
3. Telephone number
4. Email address if available
5. Reason for visit
6. Which doctor you are scheduling with
7. Preferred appt date and time
8. Any disabilities you have, so that we may best accommodate you.

We will notify you of your appointment by email or phone.

Dr. Chan sees patients in the office on Mondays, Wednesdays, and Fridays.
Stephanie sees patients in the office on Mondays, Tuesdays, Wednesdays, and Fridays.
Dr. Arbona sees patients in the office on Tuesdays, Wednesdays, and Thursdays.

New Patient Policy

In order to give every patient the best possible care, we are currently only able to accept new pregnant patients at this time. We are happy to offer suggestions for another practice, and hope you check back for any updates.

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Call Schedule

If you have any questions or non-urgent concerns, please email us at you have an emergency and need to speak to a doctor after hours, please call the main office phone number:(614) 865-7600Please select the option to speak to a physician, and you should be routed to the message center for the physician on call. Please leave your full name, telephone number and message.

During business hours, one of our doctors will be present for your delivery. After hours, we sometimes share call with other physicians. There is a possibility that someone you have not yet met may deliver your baby. Any physician covering for us has similar practice patterns and we feel confident in their abilities and care of our patients.

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Prescription Refills

If you are in need of a prescription refill, please call our office at (614) 865-7600, and you may follow the voice prompts to leave a message on our nurse line. If authorized, the prescription refills will be filled within 24 hours. Please be prepared to provide the following required information:

1. Pharmacy telephone number;
2. Your telephone number;
3. Your date of birth;
4. Your first and last name;
5. Allergies to any medications; and
6. The medication you wish to refill, the dosage, and any medication instructions.

Thank you.

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Forms to Complete Before Your Appointment
Patient Demographics Form. Please complete and bring this Patient Demographics Form to your first appointment, along with your insurance card, which will help make your office visit as smooth as possible.
Patient Medical History Form. Please complete and bring this Patient Medical History Form to your first appointment, along with your insurance card, which will help make your office visit as smooth as possible.
Patient Consent and Privacy Consent Form. Please complete and bring this Patient Consent and Privacy Consent Form to your first appointment, along with your insurance card, which will help make your office visit as smooth as possible.

Records Release Form. If you have received related care from other providers in the past, we may need to request these external medical records in order to ensure we have all relevant information to provide you the best possible care. This form will authorize us to obtain records from your other providers.

Referral Form.If you are being referred to our office by another physician, please have your physician complete and fax this form to us.
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Helpful Handouts and Articles

**NEW** The CDC’s Response to Zika.The Centers for Disease Control and Prevention recommends special precautions for women who are pregnant or trying to become pregnant. If you are pregnant or trying to become pregnant, please review this information carefully before traveling.

Prenatal Appointments and Information. Learn about what to expect at each prenatal appointment, as well as a plethora of information regarding safety of activities during pregnancy, nutrition, exercise, handling emergencies, and conditions that may occur during pregnancy. We strongly recommend that each of our patients review this information carefully.

36-Week Handout.Learn about signs and symptoms of labor/reasons to go to the hospital after 37 weeks, as well as postpartum issues such as postpartum visits and postpartum depression.

Understanding Prenatal Genetic Testing. Most babies are born healthy; however, there is a 3-5% risk in every pregnancy for health problems. There are several genetic tests that will be offered to you and your family during your pregnancy. These tests are offered to try to find some, but not all, health problems that the baby could have. Understanding these tests can be complicated. This pamphlet may guide you as you as you consider prenatal genetic testing.

Additional Information on Optional Testing.This is a helpful chart to supplement the overview provided in the “Understanding Prenatal Genetic Testing” pamphlet.

Nausea and Vomiting. Nausea and vomiting in pregnancy is also known as morning sickness (although it doesn’t always happen in the morning). If you are experiencing these symptoms, read these helpful tips on alleviating your symptoms and safe treatments.

Safe Medications in Pregnancy. This is a helpful list of safe medications during pregnancy for a variety of illnesses or conditions, from the common cold and flu, to nausea, diarrhea, anemia, and other conditions.

Monterey Bay Aquarium Sustainable Seafood Guide. The Monterey Bay Aquarium Seafood Watch program creates science-based recommendations that help consumers and businesses make ocean-friendly seafood choices. Print and carry this pocket guide with you and share it with others to help spread the word.

Office and Financial Policies. This information sheet provides you an overview of how we handle financial and procedural issues such as payments, FMLA forms, and insurance coverage for surgeries, maternity, and lab work.

Notice of Privacy Practices. Northside Women’s Health understands that your information is highly personal and we are committed to safeguarding your protected health information. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please read this Notice of Privacy Practices thoroughly.
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